Email management
Search functions
Need to find an important message in your crowded Inbox, One Drive or Teams chats. Use the powerful features in the Search box.
Select the Search box at the top of the screen.
Start typing a name or a category or a sentence contained in an email subject or body. Search will provide suggested results. Select or press Enter to review the full list of results.
The Search tabs to refine your search will now appear under the ribbon.
Select Mail, Files or Teams to find emails, documents from One Drive or messages and posts from Teams.
Further refine your search results by selecting “Has attachments”, Flagged, @ Mentions me etc.
Create a Search folder
Dynamic search folders automatically collate all your emails in to a search folder plus leave them in the inbox. Handy to quickly view all your unread mail or only emails sent directly if you receive a lot of group or cc’ed emails.
You can create four types of search folders:
Unread Mail.
Flagged or for follow-up.
Mail either unread or flagged for follow-up.
Mail sent directly to me.
Create and use the search folders
Right-click or press and hold the Search folder under your inbox.
Select Create new search folder
Select a type from the dropdown.
Give your search folder a name.
Open your search folder to view the collated emails.
Search folder tips
Right-click to add to favourites if you plan to check this search folder often.
Deleting the search folder does not delete the emails as a search folder is a virtual folder created by Microsoft. This is different to a normal created folder, if you that all the emails in the folder will be deleted.