
PROCESS COMMUNICATION MODEL (PCM) ®
Process Communication Model ® (PCM)
What is PCM?
PCM is a program based on an award-winning theory developed from over 40 years of research by NASA for use in astronaut selection and team building. It is a human behaviour model built on observations and interactions. It is used worldwide has been highly rated and recommended by companies such as Apple, BMW, GM Financial (General Motors), Woolworths, McDonalds, Microsoft, Coca Cola, The White House and more. PCM has been used in schools in America, Europe and Australia and is recommended by The Royal Australasian College of Surgeons. (RACS article)
To achieve the desired outcomes, you are taught how to apply PCM principles quickly and effectively, in both spoken and written forms. This enables you to understand what motivates people and therefore tailor your communication to match their preferred communication. In this way, your message is much more likely to be heard loud and clear.
When do you use it?
PCM can be used in every aspect of your life, in personal and business. The core of PCM training is learning to identify your own and other peoples preferred communication styles, psychological needs, behaviours and other characteristics.
““Taibi Kahler is a genius. He knows more about personality dynamics than anyone I know in the world.”
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PCM makes it easy to understand:
Your own behaviour when communicating.
Other people’s behaviour and communication styles.
The best method to use when you and others are demotivated.
Conflict and miscommunication that leads to distress.
How to best deal with conflict and return to effective communication.
You will learn to:
Communicate more effectively, both personally and in business.
Develop strong, meaningful relationships.
Improve your managerial and leadership skills.
Reduce stress levels.
Enhance your performance.
Develop your conflict resolution skills.
Release motivation in yourself and in your team.
““Being in the health profession it is important for me and my team to individualise the way we communicate with our patients. Corinne McDevitt has helped me and my business apply the PCM model for personal growth and better patient experience in our clinic.
Our patients have a more positive relationship with their Doctor. This has meant they have a more positive experience each time they come into the clinic. Corinne has the ability to make the whole learning experience positive and help everyone feel good about their character traits and hence be open to the learning. I would highly recommend Training Lab as your PCM coach.””
Training Lab as a senior provider offers beginners to advance PCM training:
1 day PCM Key to Me course
3 day PCM 1 Core Topics course
3 day PCM 2 Advance course
1/2 day interactive follow up workshops Essentials, Conflict & Motivation