“Corinne’ is a very knowledgable, caring presenter and the exercises in the breakout room reinforced the theory. I also enjoyed working with the whole group.”

“Emotional Assertiveness course delved deep into our emotional experience and made sense of it. Excellent facilitator, respectful, knowledgeable and approachable. Enjoyed the activities and movies. Loved it, thank you!
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“Training Lab’s program including the Process Communications Model (PCM) training was very valuable to myself and my staff in Strategic Communications.

My staff completed the course in order to ensure effective communication with internal and external clients and to assist us to work effectively as a high performing team.

Corinne is an excellent facilitator, she created and maintained an atmosphere of trust and respect throughout the course. She demonstrated high emotional intelligence and engages participants in a meaningful manner. Sensing how people are feeling and understanding how to respond to a particular situation is a critical skill of facilitation – and one, which Corinne excels in.

As a Director in government, and holding various degrees and diplomas, I am not new to learning or to staff development. However the feedback from my staff has been that this course has changed the way they work and the way they deliver to clients in such a positive manner that they all want to complete PCM2.

Not only has PCM assisted me in the workplace but I also believe that this course has increased my communication with family and friends in my everyday personal life.

I thoroughly recommend this course and will be completing PCM2 with Training Lab as a result with my staff.”

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Emotional Assertiveness ® content was meaningful and relevant. Professionally and personally I rank this course 10/10. A positive insight into what makes up behaviour.
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“Life-changing. I was not expected to be moved as deeply as I was sharing this experience with people with whom I connected. I was surprised in many ways at how powerful such a simple model could be having done extensive personal and professional development training myself, both as a participant and as a professional training and Exec facilitator and coach. I gained deep insights, understanding and an appreciation and an acceptance around how I and others operate. This is an invaluable training which I would recommend to other senior colleagues, friends and family members in a heartbeat.”

““Being in the health profession it is important for me and my team to individualise the way we communicate with our patients. Corinne McDevitt has helped me and my business apply the PCM model for personal growth and better patient experience in our clinic.

Our patients have a more positive relationship with their Doctor. This has meant they have a more positive experience each time they come into the clinic. Corinne has the ability to make the whole learning experience positive and help everyone feel good about their character traits and hence be open to the learning. I would highly recommend Training Lab as your PCM coach.”
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“Emotional Assertiveness ® has been such an enlightening course to help me understand myself and others better allowing me to do what I do better and be better.
Really enjoyed the online training as it was spaced out over the days so I had time to go back and try the different parts each week.
Rank this seminar 10/10 as being useful for me personally & professionally.”

“The mental well-being program was good to do with my exec team as we are now able to utilise this to recognise our workplace environment and some of our procedures to accommodate the individual needs of our staff, our students and our parents”

“I was enthusiastic and empowered by the mental well-being program. I had time to reflect on myself and how I am around others in my workplace and in my home. I found the profile was spot on and I could pin point where I fell in each of the personalities. I could then transfer that knowledge to my home and my relationships outside of work. The mental well-being course got us up and working together which I found great. Hands on and teamwork was the key. I found the last day a little distracting as I didn’t have access to the new Microsoft Outlook so it was frustrating to join in. Overall, I’m walking away feeling empowered and enthusiastic to use the language and ideals in my everyday life.”

“Very powerful. It has given me a way forward in relation to all aspects of my life.”

“What a wonderful way to spend 3 days of learning. Corinne is a high calibre presenter and responded effectively to the needs of all participants. Implemented effectively this program will have a huge impact on my personal and professional life. ”

“Training Lab and PCM program provided valuable insights into not just myself but the people I live and work with. I feel I can lift my leadership to a new level and hopefully draw even greater things from the people I work with. ”

“The mental well-being program has been such important training. My action plan was important to understanding why I am who I am and how to assist me with dealing with the many different people I meet and deal with on a daily basis.”

“I was so impressed with the seminar, this is the most valuable communications course I have ever taken. This is the only personality profile that actually works. Well done and thanks for teaching me a more enlightened way to communicate.”

“Really beneficial, great for increasing communication and learning why people react the way they do; inclusive of ourselves. Organising self for greater efficiency and time management”

“I loved every moment of the mental well-being program. There was no one part that I didn’t think wasn’t worthwhile. I am excited to take it and use it in all aspects of my life.”

“I had many aha moments during the training both for myself and for colleagues. I am going to work diligently to implement the 12 month plan because I really want to use it to prioritise the elements of my life and create greater balance in my life. ”

“Well structured, easy to follow and very informative. I cannot fault anything.
I found this course very confronting because I have personally been going through a stressful time. I feel like I have gained a better understanding of myself and I’m very keen to continue my education growth in this area. ”

“Fabulous program, mental well-being was excellent but the organisation was fantastic to support our well-being”

“Structure was excellent, on time and organised. Content interesting and thought provoking. I also enjoyed the interaction with the class and observing their input”

“Structure of material just right to get the most out of it while accommodating each communication style. Content, clear and concise. The discussions really made the concepts sink in. The PCM experience has helped me understand myself and communicate with my colleagues, friends and family more effectively. I’m looking forward to exploring more as I practise my PCM2 insights.”

“As promised I have had an opportunity to conduct a further debrief with management who attended both sessions of the recent Process Communications Model. Not surprising, overall, the feedback from the group was very positive and supportive. I have captured key comments for you both, to highlight the excellent program that you conducted for AFMA.

- The presenters were excellent and tailored their communications appropriately to the audience. They engaged effectively with the audience and provided clear understandable concepts in a real life context.

- The course was well structured and the three days spread across the three weeks allowed participants to digest/absorbed the information between sessions and apply it to the workplace.

- The course was the one of the best they have attended and provided very clear easy to understand concepts that can be applied in a practical application.

- Very beneficial course which has me think proactively how to engage and communicate effectively with my team and others across the agency.

- I found the sessions relating to identifying distress indicators and mechanisms to counter such indicators very interesting and beneficial to my teams. I would like more training in this aspect of the program.

- Everyone got something out of the sessions. Even those who at first were a little sceptical.

- All got something out of the sessions. Great tool kit for managers.

- The profiling was very interesting and accurate on an individual basis and has made me think differently when engaging and communicating with my staff. ”

“Content informative and insightful in a relaxed and open environment. My seminar experience was fun, met great people and learnt a lot. Everybody should do this course!”

“PCM showed me how to understand my staff, students and community on an individual basis. How to identify their needs and cater to this. As a Deputy Principal I feel it will reduce my stress level as it will give me the knowledge and skills to better manage and support my staff and students. It has helped me understand who I am, my personality type - both strengths and areas to develop.”

“I thought the training was powerful. Definitely made me think about my own behaviours and identifying behaviours in others. Thank you so much for the three days, definitely the most effective management training programme that I have completed to date. This will help me for life.”

“Interactive and useful seminar, really helped me understand myself and how I currently communicate/miscommunicate and potentially improve my personal and professional communication.”

“Course was excellent, worth the time. Both trainers Corinne & Ilona were exceptional, knew the content and knew how to apply it to the situation.”

“PCM training from start to end was fantastic, met new people, found it challenging and fun.”

“A fantastic and useful course, I believe it will make me a better employee, manager, leader and friend.”

“What I like most is seeing my distressed patterns and why others behave the way they do (not to take things personally). A valuable insight into human behaviour and the importance of validation in the workplace. Thanks Corinne and Ilona. Very worthwhile experience. Feel like a “wiser soul” as a result of this course ☺”

“I really enjoyed connecting with the team and getting to know people better. I feel that this was a really interesting course where I learnt a lot about myself and my team. I can’t wait to try and put it into practice and to recharge my batteries. I hope that I might be able to break down some barriers that have been created through miscommunication I hope that people can view other people’s perspectives a little better. Thanks a million Corinne.”

“It was a great mix of discussion activities movies etc. Fantastic course to get a deeper understanding of my colleagues, family and friends. It will make a big difference to how I communicate and interact with them. Love the cheat sheet, really appreciate the facilitators sharing their condos and personal stories about phasing it’s made it very real.”

“I like how much I learned about myself and how to deal with others. I would recommend this course to everyone that I know and I wish schools in Australia implemented this training. I have done similar training to this previously but this is definitely the best.”

“Course is well executed and timing was good not rushed. Both Corinne and Ilona were great trainers with evenly spaced training along with great scenarios and examples, explains well. The best course/training (Non-technical). Should be able to manage my stress and battery levels.”

“I have learnt skills and knowledge that I can take with me and apply to my personal and professional life and a different perspective understanding other people. Excellent course and professional trainers that are friendly and made content easier to understand. Would definitely recommend it to others.”